Editorial summary

The company is seeking a Senior/Manager, Contract Management & Hospitality Operations for West Public Healthcare to oversee contract compliance, execution, and vendor performance. The role involves analyzing contracts, ensuring adherence to contract terms, policies, and audit requirements, and communicating signed contracts to stakeholders, along with validating workforce qualifications and vendor performance. It requires strong contract management, compliance, and operational oversight within a healthcare hospitality context. The position offers a monthly salary of up to 9,000.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job https://singapore.job-q.com/jobs/detail/west-public-healthcare-senior-manager-contract-management-hospitality-operations-up-9k-hjc-37777 first appeared in Job-Q.com on 13 Oct 2026]

Job Responsibilities:

Primary Responsibilities and Duties

Contract Compliance and Execution

o Ensure contract management and administration are fully compliant with contract terms and conditions, as well as Contract Management Policy and Audit Compliance.

o Analyse all requirements and provisions in contracts, including terms and conditions to work with vendor on implementation and compliance

o Ensure that signed contracts are communicated to all relevant stakeholders and team members to facilitate contract execution

Vendors’ Performance Checking & Validation

o Conduct workforce qualifications/ competency assessment before allowing deployed staff to work in certain critical areas in hospital

o Work with the team members to provide a comprehensive assessment of contract and operational risks

o Flag up the high risks to Institution Lead, Group Hospitality for management and mitigation

o Ensure all services rendered by the vendors meet the service standards set in the KPIs and users’ expectation

o Ensure vendor performance reports are validated using source data

o Conduct sampling check on the accuracy of contract KPIs that are compiled manually at institutions monthly

o Ensure contract checklists are completed when verifying the contract and vendor performance monthly

o Ensure that contracts are executed accordingly, all KPIs are verified, with contract checklists completed and supporting documents appended, before submitting payment to Institution Lead for approval

o Escalate issues to Institution Lead, Group Hospitality if necessary

o Ensure vendor is compliant with Workplace Safety regulations

o Ensure institution BCP is in place with drills being planned and validated annually

Daily Operations

o Oversee daily operations, attend to user department requests and troubleshoot issues with vendor (if any)

o Raise Purchase Requests/ Purchase Orders for the procurement of institution specific purchases in accordance with Procurement Policy

o Manage in-house inventory (e.g. linen) (if applicable)

o Ensure fixed assets are tracked, accounted for and maintained according to maintenance plan (e.g. patient trolleys, wheelchairs, food trolleys)

o Work with Institution lead on the actions to be taken for non-performance

Annual Budget Planning

o Project, track and oversea the budget planning and utilisation for assigned services. Highlight any risks, when not meeting the budget plan.

o Coordinate with Finance to ensure correct billing according to contractual obligations.

Project Management

o Lead or participate in assigned projects and tasks assigned by Institution Lead, Group Hospitality

Group Contract Management

o Overseeing and be overall accountable for proper contract management and administration of assigned GH services

o Developing, negotiating, managing and leading Group Hospitality contractual arrangements with service providers to create and sustain a safe and healing hospital environment for patients, staff and public.

o Serve as a subject matter expert and provide guidance on contract matters, including training of new contract managers and other employees in contract management practices and procedures.

Requirements:

• Recognized Degree, Preferably in Healthcare / Hospitality related disciplines

• Good team player

• Strong interpersonal skills

• Good writing and communication skills

• Good with numbers, analytical, meticulous and high level of initiative

• Innovative, creative and forward looking

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TELE me at @jacechooo or WA me at https://wa.me/+6582976283 NOW!

Interested candidates please submit your resume to

Jace Choo Oi Kei

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599) 

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