Editorial summary

The company is seeking a Hospital Front Office Assistant for a one-year contract, with a monthly salary of up to $2,600. The role involves managing VIP and VVIP patient listings, ensuring patient confidentiality, providing assistance, and handling feedback and complaints. The position requires working five days a week with flexible shifts between 7:00 AM and 8:00 PM. Candidates should possess strong communication skills and a customer service-oriented attitude to support hospital operations effectively.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job https://singapore.job-q.com/jobs/detail/1-year-hospital-front-office-assistant-up-to-2600-hsn-34240 first appeared in Job-Q.com on 24 Sep 2026]

We are hiring under Recruit Express headcount and you will be deployed to:

Location: Orchard
Salary: $2600
Working hours: 5 days (any 5 days from Mondays to Sundays)
0700 - 1630hr @ 1030 - 2000hr

Job Description:

• Prepare daily VVIP/ VIP listing and send to respective HODs and Senior Management
• Visit newly admitted patients and ensure patient’s confidentiality at all times.
• Go the extra mile by offering assistance and recording feedback received
• Handle and provide service recovery for potential feedbacks/ complaints that are addressed
• Coordinate and conduct maternity webinars.
• Escalate crucial issues to Senior Customer Relations Officer (SCRO)/ Executive if beyond scope for service recovery
• Handle general enquiries such as queue filtering and manage billing matters • Perform bedside admission duties:
• Ensure Health Declaration form is filled out and escalate for medical attention when necessary
• Verify and key in patient data into system
• Advise patients on the mode of payment
• Follow-up with Drs and/ or clinic staff on completing admission information
• Any other ad hoc duties as assigned by supervisor

For interested candidate, please email your resumes to 

Sunny Ng San Ni

Outsourcing Team

Recruit Express Pte Ltd (EA No. 99C4599)

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