Job description

Job Description

A Business Management supporting the Business Management unit and Front Office in ensuring that UOB Private Bank achieves operational excellence.
• Responsible for the collation of demerit points and the generation of the Quality Assurance scorecard on a quarterly basis.
• Aids in the creation of Management reports and presentation materials for crucial Business Management meetings e,g, bimonthly CAA Forum.
• Periodic review of Contact Reports for quality standards.
• Periodic monitoring of travel, gifting, and entertainment claims across all levels on a sample basis
• Generation of monthly productivity analysis on the SCA-CAA pairing for resource optimization.
• Assist SCAs with the creation of their SCA Profile/Bio.
• Assists in sending out Signing Delegation Broadcasts and retagging emails on an ad hoc basis.
• Responsible for BM broadcast of key communication of process, requirements, guidelines eg PB/PCG Pairing Lists, Gift Register, Floor Plan, Front Office Reference
Guide, and the Market Coverage excel.
• Various other ad hoc administrative tasks, as assigned by the Head of Business Management.

Requirement:

• Minimum Diploma holder but a Degree is preferred
• Strong planning, organization and stakeholder management skills, good communication, problem solving and analytical skills.,

Additional Requirements