Editorial summary

The Claims Recovery Specialist role involves supporting the recovery of insurance claims by managing cases, contacting policyholders, and guiding them through the claims process. The position requires strong communication and negotiation skills to facilitate claim recoveries and ensure proper documentation. This is a 6-month renewable contract with a monthly salary of 3,500. The company seeks a proactive individual capable of maintaining positive interactions with policyholders to meet recovery targets.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 27939 first appeared in Job-Q.com on 26 Aug 2026]

THE ROLE

Join the team and play a key role in supporting the recovery of insurance claims while ensuring a smooth and positive experience for policyholders.

WHAT YOU'LL DO

• Manage and follow up on claims recovery cases to meet recovery targets.

• Contact policyholders to gather information and assist them with claim submissions to third parties.

• Handle inbound and outbound calls and guide policyholders through the claims recovery process.

• Use strong communication and negotiation skills to encourage policyholders to proceed with claim recovery.

• Ensure proper tracking and documentation of call activities and case outcomes.

WE'RE LOOKING FOR

• Diploma or Degree, preferably with at least 1 year of insurance claims recovery or customer service experience.

• Strong communication, interpersonal and negotiation skills.

• Good analytical, organisational and time management skills.
  

  Interested candidates please send in your resume to:

  Topaz Liang Huimin (CEI No. R1104500), email to:  

  EA License No: 99C4599

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