Editorial summary

The company is seeking an Inside Sales Executive for the East Area, responsible for managing customer inquiries via WhatsApp, telephone, and email, and coordinating with internal teams to fulfill customer requirements. The role involves preparing quotations, monitoring purchase orders, and ensuring timely order fulfillment, with a focus on spare parts and technical support. Key requirements include strong communication skills and the ability to coordinate cross-functional teams. The position offers a salary of 3,600.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 32078 first appeared in Job-Q.com on 14 Sep 2026]

Job Description

• Manage customer enquiries via WhatsApp, telephone and email, and coordinate with relevant internal teams to understand and clarify customer requirements.

• Prepare and issue accurate service, technical and spare parts quotations, including pricing, lead times and other relevant details.

• Monitor and follow up on Purchase Orders, outstanding quotations and order fulfilment activities to ensure timely completion.

• Coordinate closely with the Sales Engineering, Field Service and Internal Sales Coordination Teams to ensure smooth and timely service delivery.

• Monitor spare parts availability and delivery schedules to support customer requirements, including urgent machine recovery needs.

• Follow up on service reports, delivery order acknowledgements and other relevant sales and service documentation.

• Maintain accurate and up-to-date records of customer enquiries, quotations, orders, delivery schedules and follow-up activities.

• Provide ad-hoc administrative and operational support to the Senior Sales Coordinator as required
  

Requirements

• Minimum Diploma in Mechanical Engineering, Electrical Engineering, Mechatronics or a related engineering discipline.

• Minimum 1 years of relevant work experience

• Strong interest in building a long-term career in technical sales, engineering sales or a related field.

• Proficient in Microsoft Office applications, particularly Excel, Word and Outlook.

• Prior experience in preparing quotations, coordinating service schedules and managing customer enquiries will be an advantage.

• Organised, detail-oriented and able to manage multiple quotations, orders and follow-up activities concurrently.

• Good communication and coordination skills, with the ability to work effectively with customers and internal teams.

• Proactive, responsible and willing to learn, with a genuine interest in developing technical product knowledge and sales expertise.
  

HOW TO APPLY:

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