Job description

Job Scope

• Monitor daily workflows for the settlement of Asia market trades (equity, fixed income, funds, IPOs etc).
• Manage client enquires on trade settlement issues and adhere to SLAs.
• Follow up and resolve settlement issues; handle transaction settlement processing (processing updates to client accounts, handling exceptions, investigation and resolution of asset and cash breaks).
• Collaborate with internal teams and sub custodians to resolve issues to meet client requests and risk and control requirements.
• Identifying operational inefficiencies, performing analysis and contributing to process improvements and control enhancements.
• Review and update Standard Operating Procedures (SOP), ensuring that processes are in compliance with policies and regulations.
• Perform a controller’s role, review and guide team mates on issue escalations.
• Complete root cause of analysis and identify appropriate remediation actions.
• Have a good knowledge of custody settlement procedures/systems and is a subject matter expert on the assigned markets.

Job Qualifications

• Degree or an equivalent combination of education and relevant experience.
• Preferably with 3 or more years of experience in custody operations, brokerage, securities processing, middle office, financial services.
• Excellent understanding of operational risk, controls, and exception management.
• Ability to adapt quickly to new systems and having an AI and digital mindset.
• Proven ability to manage multiple priorities in a high volume, time sensitive environment.
• Attention to detail with a demonstrated commitment to accuracy and quality.
• Effective communication skills, including the ability to clearly document issues and collaborate across teams.
• Willingness to support work schedules on public holidays, when business requires.

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with carolyn.mendoza@manpower.com.sg | Personnel Reg No.: R1105160 | EA License: 02C3423

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