Editorial summary

The company is seeking an Officer for Defects Management and Property Customer Service to support residential project handovers and ensure units are delivered in optimal condition. The role involves conducting quality inspections, assessing unit readiness, and coordinating defect rectification before handover. Candidates should have experience in property defects inspection and management. The position offers a monthly salary of $4,000 and is based at various showflats and project sites on a Monday to Friday schedule.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job https://singapore.job-q.com/jobs/detail/officer-defects-management-property-customer-service-hms-34899 first appeared in Job-Q.com on 28 Sep 2026]

Officer, Defects Management | Property Customer Service

📍 Working Location: Various Showflats / Project Sites
📅 2-Year Direct Contract
🕘 Monday–Friday | 8.45am–6.00pm
🏢 Leading Property Developer

Seeking candidates with property defects inspection / defects management experience to support residential project handovers and ensure units are delivered to homeowners in good condition.

Defects Inspection & Handover

• Conduct 100% quality inspections of residential units to identify defects before handover
• Assess unit readiness and ensure defects are rectified before units are handed over to homeowners
• Coordinate with main contractors on defect rectification and completion timelines
• Conduct follow-up inspections to verify that rectification works have been completed satisfactorily
• Arrange joint inspections with homeowners where required
• Support preparation of handover kits and ensure all required information and documentation are complete

Customer Service & Defects Management

• Liaise with homeowners, contractors and internal stakeholders on defects-related matters
• Follow up closely on outstanding defects to ensure rectification within stipulated timelines
• Handle homeowners' feedback and complaints relating to defects and unit handover
• Coordinate appropriate solutions and ensure issues are followed through to satisfactory resolution
• Maintain accurate records and provide timely updates on defects and rectification progress

📩 Interested candidates, do submit your resume to : OR telegram @jocelynchan

Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820

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